Document management is an essential aspect of any business. It is where all your outbound documents are created, stored and distributed, and where you can manage the flow of information to your customers. A well-managed process for managing documents outbound can improve customer service, increase sales and increase profitability. However, a poorly managed document management system can cause chaos, lost documents, and chaos that can damage your reputation as a brand, cost you money, and even lose customers.
Storage, capture, and retrieval are the three main features of a system for document management. This entails scanning paper into a digital format, and adding indexing via hand entry, enterprise resource management (ERP) Integration and zonal optical characters recognition (OCR), or barcoding, before distribution of the document for use. An EDMS can facilitate collaboration within an organization through features such as tagging and categorization.
Access controls and version control safeguard your documents from malicious intent and mistakes. This ensures that the latest versions are always accessible, and that older versions are archived quickly.
Outbound document management systems are an excellent way to ensure that your company is in compliance with external and internal regulations. Features like automated workflows document classification, tagging, and retention schedules can help your team comply with ISO 9001 Document Management Standards or FDA and GMP regulations.
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